Shipping policy

We offer free standard shipping on all orders over $150 USD.
Maison Animuse ships internationally to all locations accessible by UPS and DHL.

Processing & Delivery

Orders are processed within 1–3 business days.
Delivery typically takes up to 10 days, depending on your location.
Most orders arrive within this timeframe.

Tracking

Once your order ships, you will receive a shipping confirmation email with your tracking number.
Use the link provided to follow your delivery.

Damaged Packages

If your package arrives damaged, please accept the delivery and contact us at hello@maisonanimuse.com.
We’ll make it right.

Refused Shipments

If an order is refused without prior authorization, all shipping charges will be the responsibility of the customer.

Address Changes

Please ensure your shipping address is correct at checkout.
We are unable to redirect orders once they have been dispatched.